-This is ../info/xemacs.info, produced by makeinfo version 4.0 from
+This is ../info/xemacs.info, produced by makeinfo version 4.0b from
xemacs/xemacs.texi.
INFO-DIR-SECTION XEmacs Editor
translation approved by the author instead of in the original English.
\1f
+File: xemacs.info, Node: Screen Garbled, Next: Text Garbled, Prev: Stuck Recursive, Up: Lossage
+
+Garbage on the Screen
+---------------------
+
+ If the data on the screen looks wrong, the first thing to do is see
+whether the text is actually wrong. Type `C-l', to redisplay the
+entire screen. If the text appears correct after this, the problem was
+entirely in the previous screen update.
+
+ Display updating problems often result from an incorrect termcap
+entry for the terminal you are using. The file `etc/TERMS' in the Emacs
+distribution gives the fixes for known problems of this sort.
+`INSTALL' contains general advice for these problems in one of its
+sections. Very likely there is simply insufficient padding for certain
+display operations. To investigate the possibility that you have this
+sort of problem, try Emacs on another terminal made by a different
+manufacturer. If problems happen frequently on one kind of terminal but
+not another kind, the real problem is likely to be a bad termcap entry,
+though it could also be due to a bug in Emacs that appears for terminals
+that have or lack specific features.
+
+\1f
+File: xemacs.info, Node: Text Garbled, Next: Unasked-for Search, Prev: Screen Garbled, Up: Lossage
+
+Garbage in the Text
+-------------------
+
+ If `C-l' shows that the text is wrong, try undoing the changes to it
+using `C-x u' until it gets back to a state you consider correct. Also
+try `C-h l' to find out what command you typed to produce the observed
+results.
+
+ If a large portion of text appears to be missing at the beginning or
+end of the buffer, check for the word `Narrow' in the mode line. If it
+appears, the text is still present, but marked off-limits. To make it
+visible again, type `C-x n w'. *Note Narrowing::.
+
+\1f
+File: xemacs.info, Node: Unasked-for Search, Next: Emergency Escape, Prev: Text Garbled, Up: Lossage
+
+Spontaneous Entry to Incremental Search
+---------------------------------------
+
+ If Emacs spontaneously displays `I-search:' at the bottom of the
+screen, it means that the terminal is sending `C-s' and `C-q' according
+to the poorly designed xon/xoff "flow control" protocol. You should
+try to prevent this by putting the terminal in a mode where it will not
+use flow control, or by giving it enough padding that it will never
+send a `C-s'. If that cannot be done, you must tell Emacs to expect
+flow control to be used, until you can get a properly designed terminal.
+
+ Information on how to do these things can be found in the file
+`INSTALL' in the Emacs distribution.
+
+\1f
+File: xemacs.info, Node: Emergency Escape, Next: Total Frustration, Prev: Unasked-for Search, Up: Lossage
+
+Emergency Escape
+----------------
+
+ Because at times there have been bugs causing Emacs to loop without
+checking `quit-flag', a special feature causes Emacs to be suspended
+immediately if you type a second `C-g' while the flag is already set,
+so you can always get out of XEmacs. Normally Emacs recognizes and
+clears `quit-flag' (and quits!) quickly enough to prevent this from
+happening.
+
+ When you resume Emacs after a suspension caused by multiple `C-g', it
+asks two questions before going back to what it had been doing:
+
+ Auto-save? (y or n)
+ Abort (and dump core)? (y or n)
+
+Answer each one with `y' or `n' followed by <RET>.
+
+ Saying `y' to `Auto-save?' causes immediate auto-saving of all
+modified buffers in which auto-saving is enabled.
+
+ Saying `y' to `Abort (and dump core)?' causes an illegal instruction
+to be executed, dumping core. This is to enable a wizard to figure out
+why Emacs was failing to quit in the first place. Execution does not
+continue after a core dump. If you answer `n', execution does
+continue. With luck, Emacs will ultimately check `quit-flag' and quit
+normally. If not, and you type another `C-g', it is suspended again.
+
+ If Emacs is not really hung, but is just being slow, you may invoke
+the double `C-g' feature without really meaning to. In that case,
+simply resume and answer `n' to both questions, and you will arrive at
+your former state. Presumably the quit you requested will happen soon.
+
+ The double-`C-g' feature may be turned off when Emacs is running
+under a window system, since the window system always enables you to
+kill Emacs or to create another window and run another program.
+
+\1f
+File: xemacs.info, Node: Total Frustration, Prev: Emergency Escape, Up: Lossage
+
+Help for Total Frustration
+--------------------------
+
+ If using Emacs (or something else) becomes terribly frustrating and
+none of the techniques described above solve the problem, Emacs can
+still help you.
+
+ First, if the Emacs you are using is not responding to commands, type
+`C-g C-g' to get out of it and then start a new one.
+
+ Second, type `M-x doctor <RET>'.
+
+ The doctor will make you feel better. Each time you say something to
+the doctor, you must end it by typing <RET> <RET>. This lets the
+doctor know you are finished.
+
+\1f
+File: xemacs.info, Node: Bugs, Prev: Lossage, Up: Top
+
+Reporting Bugs
+==============
+
+ Sometimes you will encounter a bug in Emacs. Although we cannot
+promise we can or will fix the bug, and we might not even agree that it
+is a bug, we want to hear about bugs you encounter in case we do want
+to fix them.
+
+ To make it possible for us to fix a bug, you must report it. In
+order to do so effectively, you must know when and how to do it.
+
+When Is There a Bug
+-------------------
+
+ If Emacs executes an illegal instruction, or dies with an operating
+system error message that indicates a problem in the program (as
+opposed to something like "disk full"), then it is certainly a bug.
+
+ If Emacs updates the display in a way that does not correspond to
+what is in the buffer, then it is certainly a bug. If a command seems
+to do the wrong thing but the problem corrects itself if you type
+`C-l', it is a case of incorrect display updating.
+
+ Taking forever to complete a command can be a bug, but you must make
+certain that it was really Emacs's fault. Some commands simply take a
+long time. Type `C-g' and then `C-h l' to see whether the input Emacs
+received was what you intended to type; if the input was such that you
+KNOW it should have been processed quickly, report a bug. If you don't
+know whether the command should take a long time, find out by looking
+in the manual or by asking for assistance.
+
+ If a command you are familiar with causes an Emacs error message in a
+case where its usual definition ought to be reasonable, it is probably a
+bug.
+
+ If a command does the wrong thing, that is a bug. But be sure you
+know for certain what it ought to have done. If you aren't familiar
+with the command, or don't know for certain how the command is supposed
+to work, then it might actually be working right. Rather than jumping
+to conclusions, show the problem to someone who knows for certain.
+
+ Finally, a command's intended definition may not be best for editing
+with. This is a very important sort of problem, but it is also a
+matter of judgment. Also, it is easy to come to such a conclusion out
+of ignorance of some of the existing features. It is probably best not
+to complain about such a problem until you have checked the
+documentation in the usual ways, feel confident that you understand it,
+and know for certain that what you want is not available. If you are
+not sure what the command is supposed to do after a careful reading of
+the manual, check the index and glossary for any terms that may be
+unclear. If you still do not understand, this indicates a bug in the
+manual. The manual's job is to make everything clear. It is just as
+important to report documentation bugs as program bugs.
+
+ If the online documentation string of a function or variable
+disagrees with the manual, one of them must be wrong, so report the bug.
+
+How to Report a Bug
+-------------------
+
+ When you decide that there is a bug, it is important to report it
+and to report it in a way which is useful. What is most useful is an
+exact description of what commands you type, starting with the shell
+command to run Emacs, until the problem happens. Always include the
+version number of Emacs that you are using; type `M-x emacs-version' to
+print this.
+
+ The most important principle in reporting a bug is to report FACTS,
+not hypotheses or categorizations. It is always easier to report the
+facts, but people seem to prefer to strain to posit explanations and
+report them instead. If the explanations are based on guesses about
+how Emacs is implemented, they will be useless; we will have to try to
+figure out what the facts must have been to lead to such speculations.
+Sometimes this is impossible. But in any case, it is unnecessary work
+for us.
+
+ For example, suppose that you type `C-x C-f /glorp/baz.ugh <RET>',
+visiting a file which (you know) happens to be rather large, and Emacs
+prints out `I feel pretty today'. The best way to report the bug is
+with a sentence like the preceding one, because it gives all the facts
+and nothing but the facts.
+
+ Do not assume that the problem is due to the size of the file and
+say, "When I visit a large file, Emacs prints out `I feel pretty
+today'." This is what we mean by "guessing explanations". The problem
+is just as likely to be due to the fact that there is a `z' in the file
+name. If this is so, then when we got your report, we would try out
+the problem with some "large file", probably with no `z' in its name,
+and not find anything wrong. There is no way in the world that we
+could guess that we should try visiting a file with a `z' in its name.
+
+ Alternatively, the problem might be due to the fact that the file
+starts with exactly 25 spaces. For this reason, you should make sure
+that you inform us of the exact contents of any file that is needed to
+reproduce the bug. What if the problem only occurs when you have typed
+the `C-x a l' command previously? This is why we ask you to give the
+exact sequence of characters you typed since starting to use Emacs.
+
+ You should not even say "visit a file" instead of `C-x C-f' unless
+you know that it makes no difference which visiting command is used.
+Similarly, rather than saying "if I have three characters on the line,"
+say "after I type `<RET> A B C <RET> C-p'," if that is the way you
+entered the text.
+
+ If you are not in Fundamental mode when the problem occurs, you
+should say what mode you are in.
+
+ If the manifestation of the bug is an Emacs error message, it is
+important to report not just the text of the error message but a
+backtrace showing how the Lisp program in Emacs arrived at the error.
+To make the backtrace, you must execute the Lisp expression `(setq
+debug-on-error t)' before the error happens (that is to say, you must
+execute that expression and then make the bug happen). This causes the
+Lisp debugger to run (*note Lisp Debug::). The debugger's backtrace
+can be copied as text into the bug report. This use of the debugger is
+possible only if you know how to make the bug happen again. Do note
+the error message the first time the bug happens, so if you can't make
+it happen again, you can report at least that.
+
+ Check whether any programs you have loaded into the Lisp world,
+including your init file, set any variables that may affect the
+functioning of Emacs. *Note Init File::. Also, see whether the
+problem happens in a freshly started Emacs without loading your init
+file (start Emacs with the `-q' switch to prevent loading the init
+file). If the problem does NOT occur then, it is essential that we
+know the contents of any programs that you must load into the Lisp
+world in order to cause the problem to occur.
+
+ If the problem does depend on an init file or other Lisp programs
+that are not part of the standard Emacs system, then you should make
+sure it is not a bug in those programs by complaining to their
+maintainers first. After they verify that they are using Emacs in a
+way that is supposed to work, they should report the bug.
+
+ If you can tell us a way to cause the problem without visiting any
+files, please do so. This makes it much easier to debug. If you do
+need files, make sure you arrange for us to see their exact contents.
+For example, it can often matter whether there are spaces at the ends
+of lines, or a newline after the last line in the buffer (nothing ought
+to care whether the last line is terminated, but tell that to the bugs).
+
+ The easy way to record the input to Emacs precisely is to write a
+dribble file; execute the Lisp expression:
+
+ (open-dribble-file "~/dribble")
+
+using `Meta-<ESC>' or from the `*scratch*' buffer just after starting
+Emacs. From then on, all Emacs input will be written in the specified
+dribble file until the Emacs process is killed.
+
+ For possible display bugs, it is important to report the terminal
+type (the value of environment variable `TERM'), the complete termcap
+entry for the terminal from `/etc/termcap' (since that file is not
+identical on all machines), and the output that Emacs actually sent to
+the terminal. The way to collect this output is to execute the Lisp
+expression:
+
+ (open-termscript "~/termscript")
+
+using `Meta-<ESC>' or from the `*scratch*' buffer just after starting
+Emacs. From then on, all output from Emacs to the terminal will be
+written in the specified termscript file as well, until the Emacs
+process is killed. If the problem happens when Emacs starts up, put
+this expression into your init file so that the termscript file will be
+open when Emacs displays the screen for the first time. *Note Init
+File::. Be warned: it is often difficult, and sometimes impossible, to
+fix a terminal-dependent bug without access to a terminal of the type
+that stimulates the bug.
+
+ The newsgroup `comp.emacs.xemacs' may be used for bug reports, other
+discussions and requests for assistance.
+
+ If you don't have access to this newgroup, you can subscribe to the
+mailing list version: the newsgroup is bidirectionally gatewayed into
+the mailing list `xemacs@xemacs.org'.
+
+ To be added or removed from this mailing list, send mail to
+`xemacs-request@xemacs.org'. Do not send requests for addition to the
+mailing list itself.
+
+ The mailing lists and newsgroups are archived on our anonymous FTP
+server, `ftp.xemacs.org', and at various other archive sites around the
+net. You should also check the `FAQ' in `/pub/xemacs' on our anonymous
+FTP server. It provides some introductory information and help for
+initial configuration problems.
+
+\1f
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Glossary
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